1. About KARDARIA
KARDARIA is operated by Levana, a French single-member simplified joint-stock company (SASU) with share capital of EUR 100.
Company registration: 940 441 306 R.C.S. Paris
Registered office: 24 rue Lalo, 75116 Paris, France.
Website: kardaria.com
Contact email: help@kardaria.com
In these Terms of Service, “KARDARIA”, “we”, “us” and “our” refer to Levana. “You” and “your” refer to a person accessing or using our website.
2. Scope and Related Policies
These Terms of Service set out the rules for using the KARDARIA website and its online features. Provisions concerning accounts, reviews or other optional features apply only where those features are available.
Purchases are governed by our Terms & Conditions and the applicable product information, Shipping & Returns policy and Pre-Order Policy presented before purchase. These Terms of Service do not replace those sales conditions or reduce your rights under them. For matters relating to an order, the specific sales conditions agreed for that order take precedence over these website-use provisions.
Where your agreement is required to use a particular feature, these Terms must be made available to you before you accept them. Simply browsing the website does not place an order or create an obligation to pay.
3. Customer Accounts and Information
If you create an account, please provide accurate information and keep the details needed to manage your account and orders up to date.
Take reasonable steps to protect your passwords, login codes and access to your account. Do not use another person’s account or provide someone else’s details without appropriate authority.
If you suspect unauthorised access, contact help@kardaria.com as soon as possible. We will not treat every action taken through your account as automatically authorised by you merely because valid login details were used.
You may request account closure by contacting help@kardaria.com. Closing an account does not, by itself, cancel an existing order or remove your rights to customer support, withdrawal, refunds or statutory guarantees.
4. Acceptable Use
You must use the website lawfully and respect the rights of other people.
You must not use it to commit fraud, impersonate another person, submit deliberately false payment information, send unlawful threats or harassment, or distribute content that infringes another person’s rights.
You must not introduce malware, attempt unauthorised access to accounts or systems, bypass security measures, interfere with checkout, or deliberately disrupt the website. Automated activity that overloads the website, compromises security or unlawfully collects personal information is also prohibited.
These rules do not prevent legitimate complaints, honest reviews, lawful criticism or the exercise of consumer rights.
5. Website Content and Intellectual Property
Copyright, trademark and other intellectual property rights in website materials remain with their respective owners. Access to the website does not transfer ownership of those rights to you.
You may browse the website and save or print your order information and these policies for your personal records.
Except where permitted by law or authorised by the relevant rights holder, you must not reproduce, distribute, adapt or commercially exploit protected website content. Nothing in these Terms restricts an exception or permitted use provided by applicable law.
You must not use KARDARIA branding in a way that misleadingly suggests that you operate our business or are authorised to represent us.
6. Product Information and Corrections
Please read each product’s description before ordering, including its edition, language, contents, condition and any pre-order information.
We aim to keep website information accurate and will correct identified errors. A correction to the website does not, by itself, allow us to change the agreed price, product characteristics or other terms of an existing order without a lawful basis.
If an error affects your order, we will contact you and explain the available options. Your applicable consumer rights remain unaffected.
7. Reviews and Other Submissions
If a review or public-submission feature is available, your contribution must reflect your genuine experience or opinion. Do not submit fake reviews, impersonate another customer, publish someone else’s private information without a lawful basis, or upload material you are not entitled to share.
We may moderate submissions to address unlawful content, spam, fraud or breaches of these rules. We will not remove a review solely because it expresses a negative opinion about KARDARIA or a product.
You retain your rights in your original content. These Terms do not transfer ownership of it to KARDARIA or grant us an unrestricted right to use it in advertising. Any additional permission required for a particular use will be requested separately.
8. Third-Party Links
The website may include links to websites or services operated by third parties. Those operators set their own terms and privacy practices. Please review them before providing information or using their services.
A link does not, by itself, mean that KARDARIA endorses everything on the linked website. If you notice a suspicious or misleading link on our website, please report it to help@kardaria.com.
This section does not exclude any responsibility that KARDARIA has under applicable law.
9. Privacy and Cookies
Please refer to our Privacy Policy for information about personal data processing in connection with the website, customer enquiries and purchases.
Accepting these Terms is not, by itself, consent to cookies or similar technologies that require your consent. Where consent is required, you must be given a separate choice before those technologies are used, and you may withdraw that consent at any time as easily as you gave it.
For enquiries about personal data, contact help@kardaria.com.
10. Website Availability and Access Restrictions
Access may be temporarily interrupted for maintenance, updates, technical incidents or security measures. We will take reasonable steps to limit disruption and restore affected functions.
We may restrict an account or website access where reasonably necessary and proportionate to address a substantiated security risk, suspected fraud supported by reasonable grounds, serious or repeated misuse, or a legal obligation.
Where practicable, we will explain the reason and give you an opportunity to respond or remedy the issue before imposing a restriction. Immediate action may be necessary to protect users or systems or to comply with the law. Restrictions will be limited to what is reasonably necessary.
You may contact help@kardaria.com to ask us to review a restriction.
An interruption or access restriction does not, by itself, cancel an existing order or remove your rights concerning delivery, withdrawal, refunds or statutory guarantees. Customer support remains available by email.
11. Responsibility and Your Rights
KARDARIA remains responsible for its obligations under applicable law.
Nothing in these Terms excludes or reduces your right to a remedy where we fail to meet those obligations. Your statutory guarantees, consumer protections and other rights that cannot lawfully be restricted remain unaffected.
Any responsibility arising from your use of the website will be assessed under applicable law. These Terms do not make you automatically liable for all losses connected with an account or security incident.
12. Changes to These Terms
We may update these Terms to reflect changes in the law, website features or security requirements. The updated version will display its revision date.
Where a change affects an ongoing contractual relationship, we will give any notice and obtain any agreement required by law. Merely publishing a new version does not override those requirements.
Updates do not retrospectively change the terms of an existing purchase or remove rights you have already acquired.
13. Applicable Law and Disputes
These Terms are governed by French law. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your country of habitual residence where those protections apply.
For a question or complaint, contact help@kardaria.com or write to the address below. For purchase-related matters, please also refer to our Terms & Conditions.
Disputes may be brought before the courts competent under the applicable jurisdiction rules. These Terms do not require consumers to bring all claims exclusively before the courts of Paris or waive any right to bring proceedings in another competent court.
14. Contact
For questions about these Terms of Service or use of the website, contact:
KARDARIA Customer Support
Email: help@kardaria.com
Levana (KARDARIA)
24 rue Lalo
75116 Paris
France